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Frequently Asked Questions

Everything you need to know about booking with us. Can't find your answer? Contact us.

Browse our properties, choose your check-in and check-out dates, select a room type and the number of rooms and guests, then submit your booking request. If you don't already have an account, one is created automatically using the details you provide.

No. Submitting a booking on our website does not charge you anything. After you book, a representative will call you to confirm the details of your stay.

Payment is completed via GPay (Google Pay), arranged directly with our representative during the confirmation call. We don't collect card, bank, or UPI details through this website.

Yes. Go to My Bookings and select "Request Cancellation" on any eligible booking. Cancellation requests can be made up until 24 hours before your check-in date.

Self-service cancellation isn't available inside that 24-hour window. Please contact us directly, or call us, and our team will assist you.

Submitting a cancellation request doesn't automatically guarantee a refund. Our team will confirm refund eligibility with you based on your specific booking once your request is received.

No. You can book as a guest and an account is created for you automatically using the name, email, phone, and password you provide during checkout. You can also sign up in advance if you'd prefer.

Log in and visit My Bookings to see every booking on your account, along with its current status.

Yes. On a property's page, choose how many rooms of that type you'd like. The maximum number of guests allowed adjusts automatically to match how many rooms you select.

Click "Forgot your password?" on the Log In page to reset it.